Policy

Privacy Policy

This Privacy Policy explains how VibeLogic Technologies Inc. collects, uses, stores, and protects information across our website, mobile apps, and related digital services. It is intended to provide a clear public standard for people who interact with our company in Canada, the United States, and other regions where our services may be available.

Last updated: April 12, 2026

Scope, information, and use

This policy applies to current and future VibeLogic-operated websites, mobile applications, and related digital experiences. Different services may collect different categories of information depending on their purpose, features, platform requirements, and the way you choose to interact with them, and not every service collects the same categories of information.

We may collect information you choose to provide directly, such as your name, organization, reply email address, support or inquiry details, and the contents of messages you send to us. We may also collect limited technical, device, app, operational, and usage information reasonably needed to operate our services, maintain security, diagnose issues, understand aggregate usage patterns, and improve performance. In mobile apps, this may include device, platform, or system-provided information needed for the app to function, remain secure, and improve reliability.

We use information to respond to inquiries and support requests, operate and secure our services, review business opportunities, maintain records, detect abuse or misuse, comply with legal obligations, and improve the quality, reliability, and usefulness of our products, apps, website, and communications.

Service providers, analytics, and disclosure

We may rely on third-party service providers to support hosting, infrastructure, analytics, operations, communications, payments, authentication, customer support, security, or similar business and technical needs. These providers may process information on our behalf subject to contractual, operational, or legal safeguards appropriate to the role they perform.

We may also use analytics, diagnostics, measurement, security, and abuse-prevention tools to understand aggregate usage, improve stability and performance, monitor availability, investigate issues, and reduce spam, fraud, or malicious activity. We do not describe ourselves as an advertising data broker, and we do not state that we sell personal information through our services.

We may share information with service providers who help us operate our website, apps, and related services, or who support legitimate support, operations, legal, security, and business needs. We may also disclose information where required or permitted by law, to protect rights and security, or in connection with a financing, merger, acquisition, restructuring, or similar business transaction.

Retention, account deletion, and rights

We retain information only for as long as reasonably necessary for business, legal, security, operational, support, or record-keeping purposes, after which it may be deleted, anonymized, or archived in accordance with applicable obligations.

If you use any VibeLogic service or mobile application that requires creating an account, you may request the deletion of your account and associated personal data at any time. To request deletion, you can use the in-app settings where available, or contact us directly using the details below.

Depending on your location and subject to applicable law, you may have rights to request access to, correction of, or deletion of personal information, to withdraw consent where applicable, or to ask questions about how your information is handled. We may need to verify identity before responding.

Data security

We use industry-standard physical, technical, and administrative safeguards to protect your information. This includes encrypting data in transit (using protocols such as HTTPS and TLS) and restricting access to authorized personnel who require it to operate our website, apps, and services. However, no transmission or storage system can be guaranteed to be 100% secure.

AI integrations and custom tooling

Some of our services and custom tooling utilize third-party artificial intelligence (AI) model providers (such as OpenAI, Anthropic, or others) to process prompts, text, or files you input. We ensure that our integrations with these providers comply with commercial terms that prohibit the use of customer data to train public or shared models.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children through our website, apps, or related services.

Changes to this policy

We may update this Privacy Policy from time to time. Material updates will be reflected on this page with revised content and an updated effective date as appropriate.

Contact

Privacy-related questions or requests may be submitted through the contact page.

privacy [at] vibelogic [dot] ca